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WVS Complaints Procedure

Woodley Village Surgery would like to know your thoughts on the services you receive. We value the input of our patients to further improve the services we offer and the satisfaction of our patients overall. 

You can give us feedback in a number of different ways : in person, using the forms on reception or on the surgery's NHS Choices page below.

Woodley Village Surgery NHS Choices Feedback

The surgery has a Patient Participation Group(PPG), who meet with the practice manager on a periodic basis to discuss any recent or proposed changes and to hear suggestions from you, our patients. Please let reception know if you would like to be a member of this group and have your views aired. 

You can access the meeting minutes using the links below. A big thank you to those who email as well as those patients who are able to attend the physical meetings. We hope more patients will have the chance to attend future meetings as every question, suggestion and viewpoint makes a difference.

PPG Meeting Minutes Oct 2016

PPG Meeting Minutes Feb 2017

PPG Meeting Minutes July2017

PPG Meeting Minutes Dec 2017

PPG Meeting Minutes July 2018

PPG Meeting Minutes June 2019

Despite our best endeavours, things do on occasion go wrong. For information on the practices complaints procedure, please click the link below.

WVS Complaints Procedure

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